Davenport 1993 — Process Innovation

Stub — referenced-not-ingested. The other foundational BPR text of 1993, often overshadowed in popular memory by Hammer & Champy but intellectually more careful. Davenport's cautions in this book foreshadow the cross-era continuity themes in syntheses/bpm-phases-and-bpr-legacy.

Why ingest

Provides a contrast to Hammer's radical-redesign rhetoric within the BPR era itself — a critical counter-balance for RQ2.1/2.2.
Davenport's framing (IT as enabler, not solution) anticipates the modern BPM lifecycle's integration of redesign with enabling technology.
Essential for understanding that "BPR" was never monolithic — there were two major schools (Hammer radical vs. Davenport IT-enabled).

Cited from

syntheses/bpm-phases-and-bpr-legacy — Phase 1 reconstruction.
Implicitly via sources/1994-davenport-stoddard-reengineering-mythic-proportions — Davenport's later critique builds on this book's foundation.

How to obtain

ISBN 978-0-87584-366-7. Harvard Business School Press, 1993. University library or second-hand — less widely reprinted than Hammer & Champy.

Upgrade when available

Meta-ingest with chapter index. Particularly valuable chapters: process vision, enabling technologies, organisational/cultural prerequisites for process innovation.