Hall, Rosenthal & Wade 1993 — How to Make Reengineering Really Work

Stub — referenced-not-ingested. Early HBR-internal correction to BPR practice, published the same year as Hammer & Champy's book.

Why ingest

Grounds the "over-ambitious scope" failure mode in RQ2.2 with empirical evidence from 20 real BPR projects.
Provides a scope × depth framework that could still apply to agentic-BPM adoption (cf. Vu 2025 on risk-proportional / configurable autonomy).
Shows that insider critique of BPR practice existed from the start — the failure modes were not invisible at the time.

Cited from

syntheses/bpm-phases-and-bpr-legacy — flagged as gap-to-fill in the Gaps section (90s BPR critics).

How to obtain

HBR archive: https://hbr.org/1993/11/how-to-make-reengineering-really-work · University library access.

Upgrade when available

Full ingest: capture the scope × depth framework, the 20-project evidence, and compare the scope-width / depth dimensions to Vu 2025's risk-proportional autonomy finding.