---
title: Hajo A. Reijers
type: entity
tags: [researcher, bpm, redesign]
affiliation: Vrije Universiteit Amsterdam (formerly TU Eindhoven)
sources: ["[[sources/2018-dumas-fundamentals-of-bpm]]", "[[sources/2005-reijers-limanmansar-best-practices-bpr]]", "[[sources/2012-ottensooser-graphical-vs-textual]]"]
created: 2026-04-13
updated: 2026-04-20
---

# Hajo A. Reijers

Professor at **VU Amsterdam**. Known for work on process redesign heuristics, Heuristic Process Redesign method, and the product-based design approach. Co-author of the canonical BPM textbook.

## Contributions in this wiki
- [[sources/2005-reijers-limanmansar-best-practices-bpr]] — first author of the canonical BPR heuristics catalogue (*Omega* 2005), with Selma Liman Mansar. Affiliation at time: TU Eindhoven.
- [[sources/2018-dumas-fundamentals-of-bpm]] — fourth author of *Fundamentals of BPM*.
- [[sources/2012-ottensooser-graphical-vs-textual]] — co-author of the JSS experiment on BPMN vs. written use cases (affiliation at time: TU/e).

## Related
[[methods/process-redesign-heuristics]] · [[concepts/bpr-heuristics]] · [[concepts/devils-quadrangle]] · [[entities/selma-liman-mansar]]