---
title: "Telenor Group (Research and Innovation)"
type: entity
tags: [company, telecom, norway, industry-research, telenor]
sources:
  - "[[sources/2024-riess-synbps-simulation-framework]]"
  - "[[sources/2025-riess-jorgensen-brage-benchmark-norwegian-llm]]"
created: 2026-04-20
updated: 2026-04-20
---

# Telenor Group — Research and Innovation

Norwegian multinational telecommunications provider headquartered in Fornebu, Oslo. The Research and Innovation unit (formerly Telenor Research) is relevant to this wiki as the industry employer of [[entities/mike-riess|Mike Riess]] from 2022 onwards.

## Relevant works
- [[sources/2024-riess-synbps-simulation-framework]] — Riess primary affiliation (Telenor Research) with NMBU as secondary.
- [[sources/2025-riess-jorgensen-brage-benchmark-norwegian-llm]] — Riess at Telenor Research and Innovation; the BRAGE benchmark is built from anonymised Telenor customer-service call transcripts.

## Context
Telenor's customer-service data (anonymised) is the basis of the **BRAGE** benchmark, a private evaluation set for zero-shot LLM classification of Norwegian product-category dialogue. The paper acknowledges Telenor analytics team members (Karlsen, Liahagen, Hodnebrog, Bashir) for domain cooperation. Benchmark code is hosted at [tnresearch/brage](https://github.com/tnresearch/brage).