Fundamentals of Business Process Management (2nd edition)

The canonical BPM textbook. 519 pages across 12 chapters + an appendix of redesign heuristics. Second edition (2018) significantly extends the 2013 first edition with process architecture, CMMN/DMN, new discovery/redesign methods, a full process mining chapter, and a new chapter on BPM as an enterprise capability.

Why it matters here

This book supplies the operational-frame baseline against which APM's normative frames are contrasted in sources/2026-calvanese-agentic-bpm-manifesto. The manifesto explicitly cites this book as the definition of a business process ("sets of activities performed to jointly realize a business goal") and positions APM as a successor tradition.

It also defines the BPM lifecycle (concepts/bpm-lifecycle) that anchors virtually every downstream source in this wiki.

Ingest strategy

Meta-ingest per the textbook two-step pattern (see CLAUDE.md): this page summarises the whole book and its novel abstractions; chapter-level deep-dives are filed on demand as separate source pages.

Authors

entities/marlon-dumas · entities/marcello-la-rosa · entities/jan-mendling · entities/hajo-reijers — with foreword by entities/michael-rosemann.

Chapter index (coarse resolution)

Ch	Title	Pages	Key abstractions
1	Introduction to BPM	1–33	Ingredients of a process; Adam Smith division of labour; BPR history; concepts/bpm-lifecycle
2	Process Identification	35–73	concepts/process-architecture; process categories, landscape model, portfolio
3	Essential Process Modeling	75–115	frameworks/bpmn basics — gateways (XOR/AND/OR), business objects, resources, decomposition, reuse
4	Advanced Process Modeling	117–157	Events, exceptions, non-interrupting events, compensation; rules (frameworks/dmn)
5	Process Discovery	159–211	concepts/process-discovery; methods/process-discovery-methods; concepts/process-model-quality
6	Qualitative Process Analysis	213–253	Value-added / waste analysis (Move/Hold/Overdo); stakeholder & issue register; Pareto/PICK; root-cause (cause-effect, why-why)
7	Quantitative Process Analysis	255–295	methods/flow-analysis — cycle time, Little's Law, CPM, capacity, bottlenecks; queueing (M/M/1, M/M/c); methods/process-simulation
8	Process Redesign	297–338	concepts/devils-quadrangle; 7FE; Heuristic Process Redesign; BPR; product-based design; methods/process-redesign-heuristics
9	Process-Aware Information Systems	341–368	concepts/process-aware-information-system; BPMS architecture; ACNS case
10	Process Implementation with Executable Models	371–411	frameworks/cmmn; executable frameworks/bpmn; DMN rules; service/user tasks
11	Process Monitoring	413–472	methods/process-mining-basics; α-algorithm; conformance checking; performance mining; variants analysis
12	BPM as Enterprise Capability	475–499	concepts/bpm-maturity; six success factors; barriers to success
App A	Redesign Heuristics	501–506	~40 heuristics across 7 dimensions (Customer, Operation, Behaviour, Organization, Information, Technology, External)

Novel abstractions & why they matter

BPM lifecycle — the six-phase model organising the whole book; every subsequent BPM paper locates itself relative to these phases.
Process architecture — portfolio-level view; relevant when thinking about how APM agents scale across an organisation.
BPMN + CMMN + DMN triad — the "operational-frame" languages per the APM Manifesto's terminology.
Process model quality (syntactic / semantic / pragmatic) — a tripartite quality model echoed in downstream model-quality work.
Devil's Quadrangle — the irreducible trade-off informing all redesign work.
PAIS / BPMS architecture — the pre-agentic execution infrastructure APM would reshape.
Process mining (α-algorithm, conformance, performance, variants) — grounds monitoring as a data-driven activity; feeds into the PPM literature in raw/Predictive process monitoring/.
Six success factors of BPM maturity (Rosemann) — the management-side scaffolding.

Connections

Concepts: concepts/business-process · concepts/bpm-lifecycle · concepts/process-architecture · concepts/process-discovery · concepts/process-model-quality · concepts/devils-quadrangle · concepts/process-aware-information-system · concepts/bpm-maturity

Frameworks: frameworks/bpmn · frameworks/cmmn · frameworks/dmn

Methods: methods/process-discovery-methods · methods/flow-analysis · methods/process-simulation · methods/process-redesign-heuristics · methods/process-mining-basics

Related sources: sources/2026-calvanese-agentic-bpm-manifesto (cites this book as BPM definition); sources/2012-vanderaalst-process-mining-manifesto (the mining tradition this book operationalises into a textbook).

Open questions / future deep-dive candidates

Chapter 9 (PAIS/BPMS) — warrants a dedicated ingest to ground the operational-frame contrast with APM.
Chapter 11 (Process Monitoring) — warrants a dedicated ingest as scaffolding for the PPM literature batch.
Appendix A redesign heuristics — could become a standalone reference page.