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Fundamentals of BPM (2018) — Ch. 5: Process Discovery

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#bpm#discovery#elicitation#interview#workshop#modeling-method
On this page
  • 5.1 Setting
  • Roles (§5.1.1)
  • Three challenges (§5.1.2)
  • Expert-analyst heuristics (sidebar)
  • 5.2 Discovery Methods
  • 5.2.1 Evidence-based
  • 5.2.2 Interview-based — the interview guide
  • 5.2.3 Workshop-based
  • 5.2.4 Strengths & weaknesses (Tables 5.1, 5.2)
  • 5.3 Five-step Modelling Method
  • 5.4 Process Model Quality Assurance
  • 5.4.1 Syntactic Quality and Verification
  • 5.4.2 Semantic Quality and Validation
  • 5.4.3 Pragmatic Quality and Certification
  • Connections