#elicitation

5 notes.

• Fundamentals of BPM (2018) — Ch. 5: Process DiscoveryBPM/wiki/sources/2018-dumas-fundamentals-of-bpm-ch5-discovery
• Hierarchical Task Analysis (HTA)BPM/wiki/concepts/hierarchical-task-analysis
• Hierarchical Task Analysis vs. Cognitive Work Analysis — Theory, Methodology and Contribution to System DesignBPM/wiki/sources/2010-salmon-hta-vs-cwa
• Interview Structuring when the Outcome is a Process ModelBPM/wiki/syntheses/interview-structuring-for-process-models
• Process Discovery Methods (Evidence / Interview / Workshop)BPM/wiki/methods/process-discovery-methods